Root Cause Analysis (RCA)
- Network Failure: A network disruption isolated the cluster, preventing it from processing requests.
- Detection Failure: The system's monitoring failed to trigger alerts because the Health Check Endpoint remained in a "Green/Healthy" state despite the underlying cluster isolation. This prevented the load balancer from rerouting traffic and notifying on-call engineers.
Remediation & Mitigation Actions
To prevent recurrence and ensure platform stability, the followi...