Incidents | ST-One Incidents reported on status page for ST-One https://status.st-one.io/ https://d1lppblt9t2x15.cloudfront.net/logos/23481bf0b03ae120af7ea1e71a30387c.png Incidents | ST-One https://status.st-one.io/ en Ingestion Service - 2 recovered https://status.st-one.io/ Mon, 06 Apr 2026 12:17:29 +0000 https://status.st-one.io/#8974ba4089bee20c586592053c50ec371f0eaa62820c5a1119004cccf55849ac Ingestion Service - 2 recovered Ingestion Service - 1 recovered https://status.st-one.io/ Mon, 06 Apr 2026 12:17:02 +0000 https://status.st-one.io/#fccd0f17d3ff489c6933b7ca28d6f8b64991830f7a43f70bb62e7297271ad447 Ingestion Service - 1 recovered Ingestion Service - 2 went down https://status.st-one.io/ Mon, 06 Apr 2026 12:14:28 +0000 https://status.st-one.io/#8974ba4089bee20c586592053c50ec371f0eaa62820c5a1119004cccf55849ac Ingestion Service - 2 went down Ingestion Service - 1 went down https://status.st-one.io/ Mon, 06 Apr 2026 12:13:52 +0000 https://status.st-one.io/#fccd0f17d3ff489c6933b7ca28d6f8b64991830f7a43f70bb62e7297271ad447 Ingestion Service - 1 went down Ingestion Service - 3 recovered https://status.st-one.io/ Fri, 27 Mar 2026 19:15:02 +0000 https://status.st-one.io/#15b4890b78185e8e8a22a3c56223bfd2bbe4e2b92a01e92ac0ef8eb4e6cb4bfe Ingestion Service - 3 recovered Ingestion Service - 3 went down https://status.st-one.io/ Fri, 27 Mar 2026 19:12:02 +0000 https://status.st-one.io/#15b4890b78185e8e8a22a3c56223bfd2bbe4e2b92a01e92ac0ef8eb4e6cb4bfe Ingestion Service - 3 went down Account recovered https://status.st-one.io/ Tue, 24 Mar 2026 00:46:34 +0000 https://status.st-one.io/#710e7b5600977fc3647acc2facfafc9503a76e76e3dd57660c802ced1ea07b14 Account recovered Account went down https://status.st-one.io/ Tue, 24 Mar 2026 00:43:36 +0000 https://status.st-one.io/#710e7b5600977fc3647acc2facfafc9503a76e76e3dd57660c802ced1ea07b14 Account went down Account recovered https://status.st-one.io/ Tue, 24 Mar 2026 00:40:36 +0000 https://status.st-one.io/#54ddc9152c5ed482bb55f9b834490183c4ef4eb7f3500f8c34bb6ec3ef786301 Account recovered Account went down https://status.st-one.io/ Tue, 24 Mar 2026 00:13:27 +0000 https://status.st-one.io/#54ddc9152c5ed482bb55f9b834490183c4ef4eb7f3500f8c34bb6ec3ef786301 Account went down Account recovered https://status.st-one.io/ Tue, 24 Mar 2026 00:09:53 +0000 https://status.st-one.io/#bbd672d31ca61f3e8ba0661a85839a263d61a72285c37dceca80666716c50aa9 Account recovered Account went down https://status.st-one.io/ Mon, 23 Mar 2026 23:55:25 +0000 https://status.st-one.io/#bbd672d31ca61f3e8ba0661a85839a263d61a72285c37dceca80666716c50aa9 Account went down Ingestion Service - 1 recovered https://status.st-one.io/ Mon, 23 Mar 2026 19:25:53 +0000 https://status.st-one.io/#98aed897eead1184f910610b7fd539eebfb15ce2df712ee9d1c7f24df912dbda Ingestion Service - 1 recovered Ingestion Service - 1 went down https://status.st-one.io/ Mon, 23 Mar 2026 19:22:51 +0000 https://status.st-one.io/#98aed897eead1184f910610b7fd539eebfb15ce2df712ee9d1c7f24df912dbda Ingestion Service - 1 went down Stash API recovered https://status.st-one.io/ Tue, 17 Mar 2026 19:59:05 +0000 https://status.st-one.io/#02595f8834fdf81ffbd29116fbf1161c32c85f761e928cf63dfbc83c38813d44 Stash API recovered Stash API went down https://status.st-one.io/ Tue, 17 Mar 2026 19:56:10 +0000 https://status.st-one.io/#02595f8834fdf81ffbd29116fbf1161c32c85f761e928cf63dfbc83c38813d44 Stash API went down Stash API recovered https://status.st-one.io/ Tue, 17 Mar 2026 19:53:13 +0000 https://status.st-one.io/#20e4ea00bcb4f9d54bac29df80c50d750bd2404ace6baf118f794892344a4066 Stash API recovered Stash API went down https://status.st-one.io/ Tue, 17 Mar 2026 19:50:06 +0000 https://status.st-one.io/#20e4ea00bcb4f9d54bac29df80c50d750bd2404ace6baf118f794892344a4066 Stash API went down Stash API recovered https://status.st-one.io/ Tue, 17 Mar 2026 19:47:03 +0000 https://status.st-one.io/#c7815fbc8ed7a2fed6d7380e45617b826eb9ebfdd8c572568e3afeb33aae68ba Stash API recovered Stash API went down https://status.st-one.io/ Tue, 17 Mar 2026 19:44:10 +0000 https://status.st-one.io/#c7815fbc8ed7a2fed6d7380e45617b826eb9ebfdd8c572568e3afeb33aae68ba Stash API went down Ingestion Service - 3 recovered https://status.st-one.io/ Sat, 14 Mar 2026 10:30:10 +0000 https://status.st-one.io/#749db3333965d4f9145cc7806d08ae09ecdd92af50835a149c603688bfa7ec8f Ingestion Service - 3 recovered Ingestion Service - 3 went down https://status.st-one.io/ Sat, 14 Mar 2026 10:27:10 +0000 https://status.st-one.io/#749db3333965d4f9145cc7806d08ae09ecdd92af50835a149c603688bfa7ec8f Ingestion Service - 3 went down Ingestion Service - 3 recovered https://status.st-one.io/ Mon, 09 Mar 2026 17:24:10 +0000 https://status.st-one.io/#8e0a6cd63c6c4f0efe9e0477aef1ba38b80e0e0988be4f52e2f65a3be3d49227 Ingestion Service - 3 recovered Ingestion Service - 3 went down https://status.st-one.io/ Mon, 09 Mar 2026 17:20:57 +0000 https://status.st-one.io/#8e0a6cd63c6c4f0efe9e0477aef1ba38b80e0e0988be4f52e2f65a3be3d49227 Ingestion Service - 3 went down Ingestion Service - 1 recovered https://status.st-one.io/ Mon, 09 Mar 2026 16:13:56 +0000 https://status.st-one.io/#f9292742a9757f4494475a14b8d6a433c364e414aa30a2162cfa06eaaf22e472 Ingestion Service - 1 recovered Ingestion Service - 1 went down https://status.st-one.io/ Mon, 09 Mar 2026 16:10:48 +0000 https://status.st-one.io/#f9292742a9757f4494475a14b8d6a433c364e414aa30a2162cfa06eaaf22e472 Ingestion Service - 1 went down Stash Platform recovered https://status.st-one.io/ Fri, 06 Mar 2026 17:36:33 +0000 https://status.st-one.io/#fd216693eab91a83ec86a0cc89a14c4532189d3d29994a40d50c0d73d3f9c9e1 Stash Platform recovered Ingestion Service - 3 recovered https://status.st-one.io/ Fri, 06 Mar 2026 17:36:04 +0000 https://status.st-one.io/#05042cd4c2201d5bc9534884f366f1ee3c189a3e76b0cea20a8bd319a6571c38 Ingestion Service - 3 recovered Stash Platform went down https://status.st-one.io/ Fri, 06 Mar 2026 17:33:34 +0000 https://status.st-one.io/#fd216693eab91a83ec86a0cc89a14c4532189d3d29994a40d50c0d73d3f9c9e1 Stash Platform went down Ingestion Service - 3 went down https://status.st-one.io/ Fri, 06 Mar 2026 17:30:07 +0000 https://status.st-one.io/#05042cd4c2201d5bc9534884f366f1ee3c189a3e76b0cea20a8bd319a6571c38 Ingestion Service - 3 went down Form API recovered https://status.st-one.io/ Fri, 06 Mar 2026 13:52:03 +0000 https://status.st-one.io/#3376ec10f49a4b887a47205b50bfaa6fd31e25e9d5737f990126c032f7036d5b Form API recovered Form API went down https://status.st-one.io/ Fri, 06 Mar 2026 13:34:02 +0000 https://status.st-one.io/#3376ec10f49a4b887a47205b50bfaa6fd31e25e9d5737f990126c032f7036d5b Form API went down Account Maintenance https://status.st-one.io/incident/840530 Wed, 04 Mar 2026 21:10:00 -0000 https://status.st-one.io/incident/840530#b4f996993a7c8a944d59f74aaadae4c2262e1ec432114fcc0fc5c774f474822b ST-One's account IAM will go under maintenance. During the window period, some small interruptions to the system can be seen. Stash Platform unavailable https://status.st-one.io/incident/840267 Wed, 04 Mar 2026 00:14:00 -0000 https://status.st-one.io/incident/840267#c2b8fd08b8af2dcf01faaec4b15ab0c8b5414ee6b3faad394597f56d1fca99bf Root Cause Analysis (RCA) - Network Failure: A network disruption isolated the cluster, preventing it from processing requests. - Detection Failure: The system's monitoring failed to trigger alerts because the Health Check Endpoint remained in a "Green/Healthy" state despite the underlying cluster isolation. This prevented the load balancer from rerouting traffic and notifying on-call engineers. Remediation & Mitigation Actions To prevent recurrence and ensure platform stability, the following actions are being implemented: - Endpoint Calibration: We are refactoring the health check logic to ensure it accurately reflects network reachability. - Cluster Leader Rotation: We are rotating the current cluster leaders to ensure no lingering state corruption exists and to decouple the affected nodes from the rest of the production environment. Stash Platform unavailable https://status.st-one.io/incident/840267 Tue, 03 Mar 2026 22:01:00 -0000 https://status.st-one.io/incident/840267#e72a9bea78b571fa5048b82b4757c59170ebad5d9772e9844cab7b7d2c508601 Sumary The Stash Platform (https://stash.st-one.io/) experienced a total service outage from 2026-03-03 07:01 GMT to 2026-03-03 09:14 GMT. Stash Platform recovered https://status.st-one.io/ Mon, 02 Mar 2026 13:27:53 +0000 https://status.st-one.io/#f99f2b02e720c6c2966a05f5b96f5b66cb3f04f5a035f1320d4814a98e2bac33 Stash Platform recovered Ingestion Service - 3 recovered https://status.st-one.io/ Mon, 02 Mar 2026 13:27:04 +0000 https://status.st-one.io/#b64c1fe9fae073e360cb0904361827a126461e04a6c646473d38226c844886dc Ingestion Service - 3 recovered Message Queue recovered https://status.st-one.io/ Mon, 02 Mar 2026 13:26:58 +0000 https://status.st-one.io/#14ad2b7f9ae0426c2f606d069724e73602276f26dad42fbe72d4a684179449ec Message Queue recovered Ingestion Service - 2 recovered https://status.st-one.io/ Mon, 02 Mar 2026 13:26:25 +0000 https://status.st-one.io/#1582dd3042876cef703fad589caf04a6eec79684bd46d7e92d085fc194fd5653 Ingestion Service - 2 recovered Stash API recovered https://status.st-one.io/ Mon, 02 Mar 2026 13:26:04 +0000 https://status.st-one.io/#9f5e33b32d77f4f346c6422498cd7ec1b07f8ee47edb29ab82aa3dd1895dccff Stash API recovered Ingestion Service - 1 recovered https://status.st-one.io/ Mon, 02 Mar 2026 13:25:56 +0000 https://status.st-one.io/#f6537617d2b660eb25a58f5cc880d85ffea07d61b8db02719bd919888e4cc397 Ingestion Service - 1 recovered Ingestion Service - 2 went down https://status.st-one.io/ Mon, 02 Mar 2026 13:20:29 +0000 https://status.st-one.io/#1582dd3042876cef703fad589caf04a6eec79684bd46d7e92d085fc194fd5653 Ingestion Service - 2 went down Stash API went down https://status.st-one.io/ Mon, 02 Mar 2026 13:20:03 +0000 https://status.st-one.io/#9f5e33b32d77f4f346c6422498cd7ec1b07f8ee47edb29ab82aa3dd1895dccff Stash API went down Ingestion Service - 1 went down https://status.st-one.io/ Mon, 02 Mar 2026 13:19:49 +0000 https://status.st-one.io/#f6537617d2b660eb25a58f5cc880d85ffea07d61b8db02719bd919888e4cc397 Ingestion Service - 1 went down Stash Platform went down https://status.st-one.io/ Mon, 02 Mar 2026 13:18:30 +0000 https://status.st-one.io/#f99f2b02e720c6c2966a05f5b96f5b66cb3f04f5a035f1320d4814a98e2bac33 Stash Platform went down Message Queue went down https://status.st-one.io/ Mon, 02 Mar 2026 13:18:03 +0000 https://status.st-one.io/#14ad2b7f9ae0426c2f606d069724e73602276f26dad42fbe72d4a684179449ec Message Queue went down Ingestion Service - 3 went down https://status.st-one.io/ Mon, 02 Mar 2026 13:17:59 +0000 https://status.st-one.io/#b64c1fe9fae073e360cb0904361827a126461e04a6c646473d38226c844886dc Ingestion Service - 3 went down Form API recovered https://status.st-one.io/ Fri, 27 Feb 2026 12:19:06 +0000 https://status.st-one.io/#1a89652b75b7abbc87da16199cb65fb068e55cc84fdb933f25941fcd71297020 Form API recovered Form API went down https://status.st-one.io/ Fri, 27 Feb 2026 12:10:30 +0000 https://status.st-one.io/#1a89652b75b7abbc87da16199cb65fb068e55cc84fdb933f25941fcd71297020 Form API went down Message Queue recovered https://status.st-one.io/ Thu, 26 Feb 2026 23:24:04 +0000 https://status.st-one.io/#9f179b1a96a6a4a2ba0958cb67a6cc873f3b7e4ca63a6a17828ef20e3018a58d Message Queue recovered Message Queue went down https://status.st-one.io/ Thu, 26 Feb 2026 23:21:06 +0000 https://status.st-one.io/#9f179b1a96a6a4a2ba0958cb67a6cc873f3b7e4ca63a6a17828ef20e3018a58d Message Queue went down Ingestion Service - 3 recovered https://status.st-one.io/ Tue, 24 Feb 2026 07:54:03 +0000 https://status.st-one.io/#54ae7ab86e68836c7f62c2f578a3aac5bccf3834e9c0e0312df5d96702a6f686 Ingestion Service - 3 recovered Ingestion Service - 3 went down https://status.st-one.io/ Tue, 24 Feb 2026 07:51:01 +0000 https://status.st-one.io/#54ae7ab86e68836c7f62c2f578a3aac5bccf3834e9c0e0312df5d96702a6f686 Ingestion Service - 3 went down Stash API recovered https://status.st-one.io/ Mon, 23 Feb 2026 14:53:03 +0000 https://status.st-one.io/#b9bc084892d7b652c509547ee9ec002b3c1bd121f034ea0d7986d414124c3afa Stash API recovered Stash API went down https://status.st-one.io/ Mon, 23 Feb 2026 14:50:13 +0000 https://status.st-one.io/#b9bc084892d7b652c509547ee9ec002b3c1bd121f034ea0d7986d414124c3afa Stash API went down Stash API recovered https://status.st-one.io/ Mon, 23 Feb 2026 13:08:00 +0000 https://status.st-one.io/#c270c46fb98e8fd08045449db95d29628750c49dc10e04e6d5efe1779f6ed17c Stash API recovered Stash API went down https://status.st-one.io/ Mon, 23 Feb 2026 13:05:10 +0000 https://status.st-one.io/#c270c46fb98e8fd08045449db95d29628750c49dc10e04e6d5efe1779f6ed17c Stash API went down Support recovered https://status.st-one.io/ Wed, 18 Feb 2026 15:27:16 +0000 https://status.st-one.io/#6af3dd9d7f42b7b198864f6eee8a5472c2b3d758ee7913b8ef15c961dcc2a3dc Support recovered Support went down https://status.st-one.io/ Wed, 18 Feb 2026 15:24:12 +0000 https://status.st-one.io/#6af3dd9d7f42b7b198864f6eee8a5472c2b3d758ee7913b8ef15c961dcc2a3dc Support went down Ingestion Service - 3 recovered https://status.st-one.io/ Fri, 13 Feb 2026 15:29:57 +0000 https://status.st-one.io/#5f8aa0e87878d1749530b5b98c998e3e4f976bbeb4ec29a853a8d1ce750c5275 Ingestion Service - 3 recovered Ingestion Service - 3 went down https://status.st-one.io/ Fri, 13 Feb 2026 15:27:06 +0000 https://status.st-one.io/#5f8aa0e87878d1749530b5b98c998e3e4f976bbeb4ec29a853a8d1ce750c5275 Ingestion Service - 3 went down Stash API recovered https://status.st-one.io/ Thu, 12 Feb 2026 18:46:57 +0000 https://status.st-one.io/#72e660cc571181111a1a5f43bcaf34ebb0d4709e8c31f687046453527ca6d37b Stash API recovered Stash API went down https://status.st-one.io/ Thu, 12 Feb 2026 18:44:08 +0000 https://status.st-one.io/#72e660cc571181111a1a5f43bcaf34ebb0d4709e8c31f687046453527ca6d37b Stash API went down Ingestion Service - 3 recovered https://status.st-one.io/ Wed, 11 Feb 2026 20:18:05 +0000 https://status.st-one.io/#20f4271ca3837827583f463c6214f7bcf225b7b4077a79af4e1b38812bcc9a38 Ingestion Service - 3 recovered Ingestion Service - 3 went down https://status.st-one.io/ Wed, 11 Feb 2026 19:03:02 +0000 https://status.st-one.io/#20f4271ca3837827583f463c6214f7bcf225b7b4077a79af4e1b38812bcc9a38 Ingestion Service - 3 went down Stash API recovered https://status.st-one.io/ Fri, 30 Jan 2026 23:17:05 +0000 https://status.st-one.io/#3b4d8fdf4a3a6b11116b2e4132c577af8fcbe7819e43b162fac4740efca7a1e9 Stash API recovered Stash API went down https://status.st-one.io/ Fri, 30 Jan 2026 23:14:07 +0000 https://status.st-one.io/#3b4d8fdf4a3a6b11116b2e4132c577af8fcbe7819e43b162fac4740efca7a1e9 Stash API went down Ingestion Service - 1 recovered https://status.st-one.io/ Wed, 28 Jan 2026 19:52:53 +0000 https://status.st-one.io/#3f47679c23fd7f6d1df0c5e5026bd7b7ca64ab7853976bf66462c234c405788a Ingestion Service - 1 recovered Ingestion Service - 3 recovered https://status.st-one.io/ Wed, 28 Jan 2026 19:48:02 +0000 https://status.st-one.io/#392b51d37539c8f00ea143e8dcf79ead4c36b0d1c13d97cf0ae82da03b871cd3 Ingestion Service - 3 recovered Message Queue recovered https://status.st-one.io/ Wed, 28 Jan 2026 19:47:56 +0000 https://status.st-one.io/#841e9eff86620717ef1219a35fe5554d889b70d6e71ed8a1ed9bbf99216a89ac Message Queue recovered Ingestion Service - 2 recovered https://status.st-one.io/ Wed, 28 Jan 2026 19:47:25 +0000 https://status.st-one.io/#478bcc2075fefcb4dd1bb95c286948c63627901f5a985daf7b3cc794d77f32d6 Ingestion Service - 2 recovered Form API recovered https://status.st-one.io/ Wed, 28 Jan 2026 19:22:07 +0000 https://status.st-one.io/#8f754bfb867d41534d0ed841d272b5bcaa4665e7fff31cf91d6212cbaddb6a68 Form API recovered Stash Platform recovered https://status.st-one.io/ Wed, 28 Jan 2026 19:21:32 +0000 https://status.st-one.io/#c3dc2f099ba45cc62d3ac180321ceaea476b2c092741d270f8b1039b1606e727 Stash Platform recovered Stash API recovered https://status.st-one.io/ Wed, 28 Jan 2026 19:20:21 +0000 https://status.st-one.io/#046c7229235119f8f9fea6883cd20982c4ff26ae9b4de63f2b3f23208dd5edc2 Stash API recovered Stash API went down https://status.st-one.io/ Wed, 28 Jan 2026 18:52:59 +0000 https://status.st-one.io/#046c7229235119f8f9fea6883cd20982c4ff26ae9b4de63f2b3f23208dd5edc2 Stash API went down Form API went down https://status.st-one.io/ Wed, 28 Jan 2026 18:52:05 +0000 https://status.st-one.io/#8f754bfb867d41534d0ed841d272b5bcaa4665e7fff31cf91d6212cbaddb6a68 Form API went down Stash Platform went down https://status.st-one.io/ Wed, 28 Jan 2026 18:51:34 +0000 https://status.st-one.io/#c3dc2f099ba45cc62d3ac180321ceaea476b2c092741d270f8b1039b1606e727 Stash Platform went down Ingestion Service - 3 went down https://status.st-one.io/ Wed, 28 Jan 2026 18:51:04 +0000 https://status.st-one.io/#392b51d37539c8f00ea143e8dcf79ead4c36b0d1c13d97cf0ae82da03b871cd3 Ingestion Service - 3 went down Message Queue went down https://status.st-one.io/ Wed, 28 Jan 2026 18:50:57 +0000 https://status.st-one.io/#841e9eff86620717ef1219a35fe5554d889b70d6e71ed8a1ed9bbf99216a89ac Message Queue went down Ingestion Service - 2 went down https://status.st-one.io/ Wed, 28 Jan 2026 18:50:18 +0000 https://status.st-one.io/#478bcc2075fefcb4dd1bb95c286948c63627901f5a985daf7b3cc794d77f32d6 Ingestion Service - 2 went down Ingestion Service - 1 went down https://status.st-one.io/ Wed, 28 Jan 2026 18:49:50 +0000 https://status.st-one.io/#3f47679c23fd7f6d1df0c5e5026bd7b7ca64ab7853976bf66462c234c405788a Ingestion Service - 1 went down Account recovered https://status.st-one.io/ Sat, 17 Jan 2026 23:10:55 +0000 https://status.st-one.io/#6a6e75b08bb307c2c62ece7b2890a6b724031f7a2d09b307cd4cef1004655d73 Account recovered Account went down https://status.st-one.io/ Sat, 17 Jan 2026 23:04:36 +0000 https://status.st-one.io/#6a6e75b08bb307c2c62ece7b2890a6b724031f7a2d09b307cd4cef1004655d73 Account went down Account recovered https://status.st-one.io/ Sat, 17 Jan 2026 22:52:35 +0000 https://status.st-one.io/#6cb56fb69765ae9c21c72a759c873061de0d92d4802681b9e283a68d40bd3762 Account recovered Account went down https://status.st-one.io/ Sat, 17 Jan 2026 22:19:29 +0000 https://status.st-one.io/#6cb56fb69765ae9c21c72a759c873061de0d92d4802681b9e283a68d40bd3762 Account went down Account Maintenance https://status.st-one.io/incident/806496 Sat, 17 Jan 2026 22:00:45 -0000 https://status.st-one.io/incident/806496#d0589f03d55accbdd96ba6f9fa8c242a780ffd02fd8919a21a0c97838fdb148a ST-One's account IAM will go under maintenance. During the window period, some small interruptions to the system can be seen. Authentication system maintenance https://status.st-one.io/incident/806483 Sat, 17 Jan 2026 22:00:20 -0000 https://status.st-one.io/incident/806483#fba7cd0b461dc05cd4ba64ab7ccfcffdd6617ca7c181ebb7f173e83093337351 ST-One's account IAM will go under maintenance. During the window period, some small interruptions to the system can be seen. Ingestion Service - 2 recovered https://status.st-one.io/ Thu, 15 Jan 2026 14:35:32 +0000 https://status.st-one.io/#6d86bb8f4da6d32089f2ac29d9856c5d8a2fa7d5998dae1e415c53dc5bb2c0e1 Ingestion Service - 2 recovered Ingestion Service - 2 went down https://status.st-one.io/ Thu, 15 Jan 2026 14:29:23 +0000 https://status.st-one.io/#6d86bb8f4da6d32089f2ac29d9856c5d8a2fa7d5998dae1e415c53dc5bb2c0e1 Ingestion Service - 2 went down Ingestion Service - 2 recovered https://status.st-one.io/ Wed, 14 Jan 2026 13:14:22 +0000 https://status.st-one.io/#130728ffcb46942881195bbb8d16176a83a9e7ae4c22b2658bebaa2f9f8e40e3 Ingestion Service - 2 recovered Ingestion Service - 2 went down https://status.st-one.io/ Wed, 14 Jan 2026 13:08:28 +0000 https://status.st-one.io/#130728ffcb46942881195bbb8d16176a83a9e7ae4c22b2658bebaa2f9f8e40e3 Ingestion Service - 2 went down Stash API recovered https://status.st-one.io/ Tue, 13 Jan 2026 18:02:45 +0000 https://status.st-one.io/#960800ccb2f60235c1cf091b89b04deb1527191b05fbd7ca88f197138d969cf3 Stash API recovered Stash API went down https://status.st-one.io/ Tue, 13 Jan 2026 17:59:59 +0000 https://status.st-one.io/#960800ccb2f60235c1cf091b89b04deb1527191b05fbd7ca88f197138d969cf3 Stash API went down Authentication system maintenance https://status.st-one.io/incident/801829 Sat, 10 Jan 2026 11:00:00 -0000 https://status.st-one.io/incident/801829#7d9d769fc5cc440e043718a1cecb6855d5579d4271f17460aff07f962095858b ST-One's account IAM will go under maintenance. During the window period, some small interruptions to the system can be seen. Account Maintenance https://status.st-one.io/incident/798714 Mon, 05 Jan 2026 12:00:00 -0000 https://status.st-one.io/incident/798714#1abc71ca5fb51d1591163fdee6a571b9bb32aae03e9dbf19554b4828b9c887e9 Account is suffering interruptions due to service contention and hardware issues. Stash Platform are suffering degraded performance because of that. We are working to reestablish the service health as soon as possible. ST-One Account IAM Maintenance https://status.st-one.io/incident/787002 Mon, 15 Dec 2025 17:45:52 -0000 https://status.st-one.io/incident/787002#5588e5e0ba47bbe382454b34ba2497b395b2747b481dcc732871081dba4145dc ST-One's account IAM will go under maintenance. During the window period, some small interruptions to the system can be seen. Stash Datawarehouse Maintenance https://status.st-one.io/incident/784564 Thu, 11 Dec 2025 15:30:36 -0000 https://status.st-one.io/incident/784564#c1b3efd831f520e1835fdf9b5c7439a28931d11bbbf026e779ea4a1554ff59ea Our main Datawarehouse will go under maintenance for a infrastructure change and resizing. Minor disturbance to the application can be feel during the maintenance window. Authentication system maintenance https://status.st-one.io/incident/772860 Mon, 24 Nov 2025 03:29:00 -0000 https://status.st-one.io/incident/772860#7a8d7d7d4c918273fc0b72724ba5f30189e3c1ba8deed3708441ab2b6586e697 The database resources have been successfully updated and are fully operational again. Authentication system maintenance https://status.st-one.io/incident/757332 Tue, 04 Nov 2025 11:00:00 -0000 https://status.st-one.io/incident/757332#e053471c04055449d77c329951fc0b9791ebb68876ddffcf5845d4147109425f The database of our authentication system will go under maintenance for version upgrade. Between the maintenance window, some users can face interruptions on the usage of the Platform. We will work to keep the impact and minimum as possible. Stash Datawarehouse Maintenance https://status.st-one.io/incident/740128 Thu, 09 Oct 2025 11:30:12 -0000 https://status.st-one.io/incident/740128#776ffe7b4072134ad33610eb35cededee7c501e1a4c07ad64f370afed3bb6ea9 Our Datawarehouse will go under maintenance for a quick configuration update. Some minor interruptions can happen during the maintenance window. Stash Tenants - Maintenance https://status.st-one.io/incident/733068 Sat, 27 Sep 2025 11:00:00 -0000 https://status.st-one.io/incident/733068#4ec04cbaa047cd47c1c17232076c2ae10fa67b581692bc8e836698ee65f3416f Our Tenants will go under maintenance for version upgrade and some major configurations. Between the maintenance window, some users can face interruptions on the usage of the Platform. We will work to keep the impact and minimum as possible. Stash Datawarehouse Maintenance https://status.st-one.io/incident/731036 Wed, 24 Sep 2025 10:30:44 -0000 https://status.st-one.io/incident/731036#6ef0d759190105780302390d959c24c0d2f2ecf862d6777b146386561680a106 Our Datawarehouse will go under maintenance for version upgrade and some minor configurations. Between the maintenance window, some users can face interruptions on the usage of the Platform. We will work to keep the impact and minimum as possible. Stash Datawarehouse Maintenance https://status.st-one.io/incident/702266 Sat, 09 Aug 2025 12:00:27 -0000 https://status.st-one.io/incident/702266#f37bd13488fdae50c88bd2f285b8d44324a2909dfd6311878a2e53db2a7d7eb8 Our Datawarehouse will go under maintenance for version upgrade and some minor configurations. Between the maintenance window, some users can face interruptions on the usage of the Platform. We will work to keep the impact and minimum as possible. Form API Update https://status.st-one.io/incident/613059 Wed, 02 Jul 2025 15:00:14 -0000 https://status.st-one.io/incident/613059#6993dc25f8575b4952791a8952d3e04c3c4447a5541cfd4dad761016a4f00b8c Form API will go under maintenance for a quick version update. Minor disturbance to the application is expected, but users should not be affected. Stash API Update https://status.st-one.io/incident/608936 Wed, 25 Jun 2025 15:00:10 -0000 https://status.st-one.io/incident/608936#f6b1af7cbc207f7e476e2fa591c800ee22961877b40fb3fe05e8e52608063847 Stash API will go under maintenance for a quickly version release. This new version contains fixes related to events leaking and adding more e2e tests to our application. Stash Platform Update https://status.st-one.io/incident/604538 Tue, 17 Jun 2025 16:00:07 -0000 https://status.st-one.io/incident/604538#76d49c3842bdb402cebbc1387e70d43768922f26f6cd151c844271ad41056496 Stash Platform will go under maintenance for a hot fix. This update will correct issues regarding the login and logout flow of a user. Stash Datawarehouse Maintenance https://status.st-one.io/incident/600451 Tue, 10 Jun 2025 23:30:07 -0000 https://status.st-one.io/incident/600451#806a471848593ad6017b46ca15717fce6455713e0d494237c452def597254c46 Our main datawarehouse for Stash Platform will go under maintenance for a quick performance improvement and configuration. Stash API Update https://status.st-one.io/incident/598317 Fri, 06 Jun 2025 19:20:45 -0000 https://status.st-one.io/incident/598317#9eac293cd3e4985ada3e8cd78c1a9578fce8de0cf286e16f644333433b190eb2 Stash API will go under maintenance for a quick version update to apply a patch and fix issues with the Aggregation endpoint Stash Platform Update https://status.st-one.io/incident/596433 Wed, 04 Jun 2025 11:30:42 -0000 https://status.st-one.io/incident/596433#ff060393de48679c3b4a56da6d5e96a14c323c42212e7c993d0724fa173f7720 Stash Platform will go under maintenance for a quick hot fix. This update should not causes disturbance to the application. Form API Update https://status.st-one.io/incident/583590 Thu, 29 May 2025 15:20:32 -0000 https://status.st-one.io/incident/583590#51a2df887a0609e265af2522d750b78c40281f1b8eca18f958d15bfc52b77a14 Form API will go under maintenance for a quickly version update. Stash API Update https://status.st-one.io/incident/575852 Thu, 22 May 2025 17:35:49 -0000 https://status.st-one.io/incident/575852#35f93f346d1b128579927fbc821cd1e895c07eda24236a3b4b6ec5950adf26c9 Stash API will go under maintenance for a version update. Stash Platform Update https://status.st-one.io/incident/575772 Thu, 22 May 2025 15:55:14 -0000 https://status.st-one.io/incident/575772#cd944175b2fc18a9be99dc90d28bb2072fba3440a3156aee3c80e257504d7302 Stash Platform will go under maintenance for a hotfix. There could be a little interruption to the application Stash Platform Update https://status.st-one.io/incident/575502 Thu, 22 May 2025 11:30:45 -0000 https://status.st-one.io/incident/575502#ec50211b37588cc69fa8fc5e96b763e24df2ba063767d294d7dac4f7c0f1763e Stash Platform will go under maintenance for the release of the version 3.0. There can be minors interruption to the service during the update period. Form API - Software Update https://status.st-one.io/incident/572876 Tue, 20 May 2025 16:00:01 -0000 https://status.st-one.io/incident/572876#c66408ea0e00168b808c16982c7b1bf63ebce7522c95128fbf1ce1c90a9c42dd Form API will go under maintenance for the release of version 2.7.0. A minor disturbance is expected on the service. Stash Platform Update https://status.st-one.io/incident/553147 Tue, 29 Apr 2025 11:20:00 -0000 https://status.st-one.io/incident/553147#61873d882de1516b92d6f14ce5390c713846b8dca95da666a94076fb6ebf99a2 Stash Platform will go under maintenance for a quick version update. The version 2.2.5 will add retro compatibility for forms with blocked manual input. Stash Platform Update https://status.st-one.io/incident/549684 Wed, 23 Apr 2025 15:00:47 -0000 https://status.st-one.io/incident/549684#7c34357237768911ddd6fd2fed499e7f63d81429191cf52e9eb265b12e5cbf8d Stash Platform will go under maintenance for a version update. The version 2.2.0 will be released with fixes and improvements to the Forms Application and the Organization Switch flow. The Platform can become unavailable for a short period. Data Ingestion - Service Migration https://status.st-one.io/incident/542048 Tue, 08 Apr 2025 18:15:56 -0000 https://status.st-one.io/incident/542048#ceca022e9468235a444c0fb6e942958e27afd608c401ddc17bcac61e3b1851d0 Ingestor 2 will be migrated to another node and this can cause a little downtime to the application Stash API Update https://status.st-one.io/incident/539967 Fri, 04 Apr 2025 15:00:48 -0000 https://status.st-one.io/incident/539967#2dbea6db3b804ca76c6c49852c4823ce50b05e7fe96f9c71a09bd7d5844e3bc0 Stash API will go under maintenance for a software update to fix issues regarding the Aggregation Endpoints. Stash Platform Software Update https://status.st-one.io/incident/539272 Thu, 03 Apr 2025 11:00:50 -0000 https://status.st-one.io/incident/539272#322007fd70d4c98319be2b227cfbe8df6c9fdd257bf0dbcf8d4425447ca82017 Stash Platform will be under maintenance for a quick hot fix. The version 2.1.2 will fix some inconsistency in users checks and the organization switch flow. This update should not impact the utilization of the platform. Stash Database Maintenance https://status.st-one.io/incident/538221 Wed, 02 Apr 2025 23:00:07 -0000 https://status.st-one.io/incident/538221#9a36229066ad2292cd13db75e1d301ed92dfa239371d1229bce9bbe050f8b920 Stash Database will go under maintenance for a briefly period so our team can adjust some parameters and increase the overall performance of the database. During this period, the database is expected to be restarted and the data querying can be impacted. Stash Environment Maintenance https://status.st-one.io/incident/537491 Tue, 01 Apr 2025 02:00:43 -0000 https://status.st-one.io/incident/537491#2af8237367399e0c10ac245797685dd8bd8f752275b15d478a36ff386180ca4a Stash Platform and Legacy will be under maintenance for a small period for a environment maintenance. During this time, the application availability can be impacted. Stash Database Maintenance https://status.st-one.io/incident/536024 Sat, 29 Mar 2025 12:00:00 -0000 https://status.st-one.io/incident/536024#4134b8de8fd3fd4a801f058c7552ec44eaa3be0f5426d13607bc8fb4958bb975 On the scheduled date and time, the Stash Database will go under maintenance to adjust change cluster settings and hardware capabilities. Dashboard visualization can be affected during this time. Message Queue will be impacted as well, but no data will be lost. Stash Platform Update https://status.st-one.io/incident/533652 Tue, 25 Mar 2025 11:00:43 -0000 https://status.st-one.io/incident/533652#d79057c7a3b9d80fe9b03143837ef4c6d46aabe4ecb73059ef700d1b1c6db33f Stash Platform will be updated to a new version. Enabling a new authentication method for the Dashboard application. This can impact the application use for a brief period, because the application will be restarted. Stash Platform Maintenance https://status.st-one.io/incident/530748 Wed, 19 Mar 2025 11:10:25 -0000 https://status.st-one.io/incident/530748#5b876c856bc7904e28996678f2b79fc7d24b4be1b82dbf91d6f5bed6e7002bcc Stash Platform will go under maintenance for a environment resize. This can cause a little downtime for the services migration. Stash API Version Update https://status.st-one.io/incident/530388 Tue, 18 Mar 2025 20:30:00 -0000 https://status.st-one.io/incident/530388#996b9ff381ebfa169c963f7b43bd6c6a51ada6b587504e38baa78e2a2b21a144 Stash API wil go under maintenace for a new patch. Stash API Version Update https://status.st-one.io/incident/530179 Tue, 18 Mar 2025 12:40:23 -0000 https://status.st-one.io/incident/530179#7452d133782af70d1962b4854fb4be91b7df706d4f2613cb91fee998958d5ea8 Stash API will go under maintenance for a version update Account Maintenance https://status.st-one.io/incident/525402 Sun, 09 Mar 2025 21:40:00 -0000 https://status.st-one.io/incident/525402#8cf123839cd9e0962dc1e1e651b057f9590b0025596462847f601052c509a91b ST-One Account management system will go under maintenance for a version update and database migration. Small interruptions to the application availability is expected during the maintenance window. Stash Platform Update https://status.st-one.io/incident/522470 Tue, 04 Mar 2025 11:00:48 -0000 https://status.st-one.io/incident/522470#bd1ef4519b8936359aa1cdce23d8db6698b368a6d38e967d2b8082d37b3e1a09 Stash Platform will go under maintenance for version update Stash Platform Update https://status.st-one.io/incident/521974 Mon, 03 Mar 2025 15:00:00 -0000 https://status.st-one.io/incident/521974#0af9beccbe27893978f042875b85702e0ac4f539b231a4c276cd1ae978556db2 Stash Platform will go under maintenance for a new version update. We should have a little downtime during the application update Maintenance on the data ingestion system https://status.st-one.io/incident/514828 Tue, 18 Feb 2025 11:15:55 -0000 https://status.st-one.io/incident/514828#94cafeb657b32d78b24a0b91e6c2d55b5b9343e94c597d950e0af2f91c5ecd34 System update, maintenance window 08:15 - 08:30 System Access https://status.st-one.io/incident/514843 Tue, 18 Feb 2025 11:15:00 -0000 https://status.st-one.io/incident/514843#1b08b627af1017668a0d7c6b218707a965f42cee6fb56636ce1ae804232e4a0b We encountered an issue that required an immediate update to restore system access. Our team has identified the problem and implemented a solution. We are continuing to monitor the system to ensure its stability and prevent future occurrences. We appreciate your patience and understanding during this process. Account Maintenance https://status.st-one.io/incident/507214 Tue, 04 Feb 2025 18:55:27 -0000 https://status.st-one.io/incident/507214#207bcc9cff1f56bf86b2ce88aed513b590281fb7858aeac49adec9285834dcf7 ST-One Account will go under a minor maintenance and should not affect the user authentication process. Account Infrastructure Maintenance https://status.st-one.io/incident/505186 Fri, 31 Jan 2025 19:40:08 -0000 https://status.st-one.io/incident/505186#add5b6e5773ae23809f5b86cef556a6b6fa4a715a5153d038bc5fe1033370e0c Account will go under maintenance for a few seconds just to adjust some parameters regarding it's service infrastructure Stash API Update https://status.st-one.io/incident/503211 Tue, 28 Jan 2025 13:55:00 -0000 https://status.st-one.io/incident/503211#7e496ff96725a588beed37cda9993216e83d7ce63f985a61b456ff81f8352d11 Stash API will go under maintenance for a quick software update and we expect no impact on the overall functionality and operation. Stash API Version Update https://status.st-one.io/incident/477337 Fri, 13 Dec 2024 20:25:28 -0000 https://status.st-one.io/incident/477337#dde9b6e7efeb39b27f305e11507cbf6a4fdc32e122e675a35a235f901260091d Stash API will go under a maintenance to a new software release. Stash API Version Update https://status.st-one.io/incident/475423 Tue, 10 Dec 2024 14:45:00 -0000 https://status.st-one.io/incident/475423#7a2054fb0c4849f3ebfff769165e9a1f1db107c2ac20454370257e6fa2c08eb4 Stash API will go under maintenance for a new version release and document update. Stash API Version Update https://status.st-one.io/incident/475000 Mon, 09 Dec 2024 23:45:34 -0000 https://status.st-one.io/incident/475000#c2c7cb0040bae1e5932faeb8cd97c619caef2a829b6e51eda38fb86c01a2870f Stash API will go under maintenance for a version update Stash API Version Update https://status.st-one.io/incident/454010 Thu, 31 Oct 2024 16:00:00 -0000 https://status.st-one.io/incident/454010#bd54931702fcf1e60fd8062f4d2f6a2bb886fb75db04110a126876a0f1cf9d52 New version of the Stash API will be released, causing a planned downtime of 3 minutes. Unexpected data contention https://status.st-one.io/incident/448194 Mon, 21 Oct 2024 17:59:00 -0000 https://status.st-one.io/incident/448194#574c4e99566021f8619bd275944c20eccc48ec657be2f9614c85979c507d9f4a All data queues are normalized and no abnormal delays are observed or expected. Unexpected data contention https://status.st-one.io/incident/448194 Mon, 21 Oct 2024 15:10:00 -0000 https://status.st-one.io/incident/448194#51a9e7da6a15f9a5576d163110d4952bff650d5d0a8a9fa53cd42731b5de0a66 The processing of accumulated events continue to be processed as expected. Estimated time for normalization is around 2.5h Unexpected data contention https://status.st-one.io/incident/448194 Mon, 21 Oct 2024 13:36:00 -0000 https://status.st-one.io/incident/448194#c04f5366712ebe69ccd5c96d33b11f59e8ada9bf580b85fc3e2ce3aee07e7aa3 Our team already identified the issue and addressed the underlying cause. A cluster network issue triggered a bug in the database connection pool of the data ingestion system that prevented connections to be renewed, resulting in events accumulating at the ingestion layer. Additional capacity has been provisioned to handle the queued data, and events may be inserted out-of-order during this period. It's expected to take around 6h until the queue levels normalize. Unexpected data contention https://status.st-one.io/incident/448194 Mon, 21 Oct 2024 10:50:00 -0000 https://status.st-one.io/incident/448194#bad60db9fe2ebb3479454414480f4c435cb86fbaf10d65086dfc841501ae5941 Some tenants are experiencing event data contention, that results in stale data being displayed on the dashboards. Our team is already investigating the issue and will update the status as soon as new information is available Infrastructure capacity upgrade https://status.st-one.io/incident/440277 Sun, 06 Oct 2024 23:00:38 -0000 https://status.st-one.io/incident/440277#c099d3598d96d96cdf693454fcdbf334439cfc04f92a0d48e1f6dccc0c64c614 A capacity expansion of our infrastructure is planned to be executed in this interval. Stash and API might become temporarily unavailable or present stale data to some users while upgrade maneuvers are performed. Unusual delay in data ingestion https://status.st-one.io/incident/437780 Wed, 02 Oct 2024 08:04:00 -0000 https://status.st-one.io/incident/437780#958223dc11a06e1c6c77bec651cca4e81918918070b5626853caaf573417c70e All event queues synchronized and no unusual event delays are observed anymore Unusual delay in data ingestion https://status.st-one.io/incident/437780 Tue, 01 Oct 2024 19:02:00 -0000 https://status.st-one.io/incident/437780#4892ebe4aeb24dfe70f643bf1e079d41bebe109e5d68d4cbb3bdf4ef64f6cfba An issue with our data ingestion service has been identified and corrected. Events have been queued for ingestion and a few hours will be required until the queue size is normalized. Events may be ingested out-of-order during this period, but eventual consistency is still guaranteed Unusual delay in data ingestion https://status.st-one.io/incident/437780 Tue, 01 Oct 2024 18:42:00 -0000 https://status.st-one.io/incident/437780#067dc8f92abf19949ebddebf2f3b4ffdf4632658262455b5019536c6c4da9a0a Users may expect longer delays on the ingestion of machine events into the platform. Our team is assessing the root cause and preparing remediation actions Authentication system update https://status.st-one.io/incident/434159 Tue, 24 Sep 2024 17:30:00 -0000 https://status.st-one.io/incident/434159#1ef92b91435818d61ba41c973762490ae5d74111c739d097753158beeb5c8787 New software release for our Identity and Access Management application Authentication system update https://status.st-one.io/incident/431768 Thu, 19 Sep 2024 15:00:00 -0000 https://status.st-one.io/incident/431768#fcb1e42fb2c00f6495f33a75bd29464d398e571387b229a9719f9d3e4f51ead4 New software release for our Identity and Access Management application Authentication system update https://status.st-one.io/incident/431051 Wed, 18 Sep 2024 15:00:00 -0000 https://status.st-one.io/incident/431051#28b543f2fc4891f159950d303cc569ca83aafff537efcd855db7c24600c7bd3e New software release for our Identity and Access Management application Data ingestion maintenance window https://status.st-one.io/incident/388433 Mon, 24 Jun 2024 01:00:00 -0000 https://status.st-one.io/incident/388433#2e548829e9953e70f896569e071d6190886f09624be899f3c5774937c4d32904 During this window, we will be performing updates on our data ingestion service as part of a planned migration to improve service reliability Expected Impact: Collected data might accumulate on ST-One devices while connections to the cloud are reestablished. This might happen multiple times in the maintenance window as services are migrated. Upon connection reestablishment data will synchronize again automatically. Data on dashboards might appear stale during this interval while ST-One devices and cloud are synchronizing . Scheduled update of the messaging service https://status.st-one.io/incident/379428 Tue, 04 Jun 2024 23:00:00 -0000 https://status.st-one.io/incident/379428#b134529b0adbf761af32abe2c3387593b2e1f9d26ad8716daed08742da0f892e Scheduled update of the messaging service, connection interruptions may be noticed during this period. Data collection system maintenance https://status.st-one.io/incident/357394 Thu, 18 Apr 2024 15:45:00 -0000 https://status.st-one.io/incident/357394#95ec90fe8b1995bfe3f98180cc0f5fa3e88de7d33996af0418c7c6ba590ef611 Our data ingestion service will be upgraded in this maintenance window. There will be additional delays for the data to be available in Stash and on API endpoints, but no data loss should be expected. Services Migration https://status.st-one.io/incident/346958 Wed, 27 Mar 2024 19:00:00 -0000 https://status.st-one.io/incident/346958#42086e7c5d7bb11b00c3d6d3a2e9067ce28918382ed887509eec7542d8598021 Maintenance completed Services Migration https://status.st-one.io/incident/346958 Wed, 27 Mar 2024 18:30:00 -0000 https://status.st-one.io/incident/346958#eb438ff395977b386ecae0c12215909a8e9b6a2f6b6429f088545f972b935557 Migration of the services MQ, Stash and API to a new web server configuration, this will cause a little interruption of the services. Authentication system update https://status.st-one.io/incident/314635 Thu, 18 Jan 2024 18:45:00 -0000 https://status.st-one.io/incident/314635#9d52e3d6b36c5f32640c9023992ab65fd081b96d300acd93d35aeec83ad18673 New software release for our Identity and Access Management application